No products in the cart.
In accordance with Law no. 144/2015, of September 8, 2015, we have disclosed all the Alternative Dispute Resolution Entities that can be contacted in the event of a conflict when purchasing a product or service referenced on this website.
It should be noted that, when necessary, this solution is usually quicker, less protocol-intensive and less expensive than going to court.
Therefore, if you are dissatisfied and wish to raise your concerns, you can do so by contacting an Alternative Dispute Resolution Body.
Alternative dispute resolution bodies:
CNIACC – National Center for Consumer Conflict Information and Arbitration
CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Center
CACCDC – Consumer Conflict Arbitration Center of the District of Coimbra
CACCL – Lisbon Consumer Conflict Arbitration Center
CICAP – Porto Consumer Information and Arbitration Center
TRIAVE – Centro de Arbitragem de Conflitos de Consumo do Vale do Ave / Arbitration Court
CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
CACC-RAM – Consumer Conflict Arbitration Center of RAM
CASA – Arbitration Center for the Automotive Sector
CIMPAS – Insurance Information, Mediation and Ombudsman Center
More information on the Consumer Portal – www.consumidor.pt
